The quiet revolution: how procurement is reshaping business

Chris Davey 3 Dec 2024

red jenga piece with the word procurement on

Procurement is no longer just about cost-cutting – it’s transforming from a transactional back-office function into a strategic business partner, driving innovation, growth, and value. 

As businesses face tough economic conditions, high interest rates squeezing margins, and the dust settling from key global elections, leaders are setting their sights on rebounding in 2025 like never before. 

The COVID years (2020–2022) saw aggressive investment in talent and technology as businesses aimed to maximize returns on cash surpluses. In contrast, 2023 and 2024 became years of corporate restructuring, with organizations focusing on aligning the right talent with the right roles. 

Now, as we approach 2025, a new boardroom trend is emerging: the expectation for historically transactional functions—like procurement—to step up and deliver measurable commercial impact. 

From back office to the boardroom 

 

Traditional procurement often remains confined to an administrative function, focused primarily on cost reduction through contract negotiation. In this reactive model, procurement is brought in after key decisions have already been made, limiting its ability to shape strategy or drive innovation. 

For example, a consumer goods company might turn to procurement to negotiate favorable pricing from technology vendors – only after finalizing its cloud strategy. This late-stage involvement underscores the missed opportunities for procurement to play a more influential, strategic role. 

A key reason for this dynamic is procurement’s historical struggle to demonstrate its strategic value to the C-suite. While cost savings are still important, today’s rapidly evolving business environment calls for a more proactive, value-driven approach that positions procurement as a critical partner in innovation and decision-making.  

In recent months, we’ve partnered with several global businesses eager to unlock greater value from their procurement functions. Leadership teams are asking a critical question: “For a function that controls a significant portion of company expenditure, how do we transform procurement from a cost-centric, reactive function into a strategic, proactive driver of top-line growth?” 

From UK-based firms to multinational corporations, the message is clear: procurement must evolve to align more closely with broader business strategies. 

A recent McKinsey study highlights the potential, showing that high-performing procurement teams can deliver up to 20% more value than their peers. This added value comes from proactive stakeholder engagement, prioritizing innovation and sustainability, and embracing value-based sourcing practices. 

This shift underscores the growing importance of having a Chief Procurement Officer (CPO) capable of engaging both internal and external stakeholders, driving strategic initiatives, and delivering impact far beyond cost reduction. The time for procurement to lead, not just support, has arrived. 

The quiet revolution

 

CPOs are increasingly being recognized by the c-suite as pivotal players in shaping future business strategies, thanks to their unique position as intermediaries between businesses and suppliers. The expectation is clear: CPOs must proactively anticipate future business needs and translate them into strategic supplier and operating models. 

Leading global technology and financial services firms are already ahead of the curve. Their CPOs actively engage with suppliers to extract value that goes beyond traditional cost savings. These forward-thinking leaders address sourcing challenges and even develop commercial strategies that directly contribute to top-line revenue. 

This elevated role has seen CPOs involved earlier in the sourcing process, empowered to select suppliers based on a broader range of criteria such as corporate strategy, market positioning, target demographics, and risk profiles—not just cost. This approach enables businesses to remain agile, better targeting markets and adapting to evolving customer needs. 

The result? Procurement functions are no longer just support operations; they’re driving revenue growth and accelerating market expansion. These CPOs have unlocked the true commercial potential of their roles, delivering transformative value to their organizations.

the letters CPO on wooden blocks

A 2025 perspective 

 

As we step into 2025, it’s clear that the role of procurement is undergoing a significant transformation. To succeed in this new era, procurement leaders must adopt a strategic mindset, focusing on driving innovation, reducing costs, and building resilient supply chains. By leveraging advanced technologies, strengthening supplier relationships, and aligning closely with broader business goals, procurement has the potential to become a true partner in shaping organizational success. 

Now is the time for procurement to step out of the shadows and claim its place at the strategic table. Embracing this evolution will enable procurement to be a powerful driver of growth, innovation, and long-term value. 

Image of Leathwaite employee Chris Davey

Chris Davey

Chris is a consultant in the Technology and Operations practice in London. He executes global searches across various industries but with a focus on insurance, asset/investment managers, private equity, banking, payments and FinTech, helping to place exceptional CIO, CTO and…

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