As the world’s leading executive search firm for corporate functions, we deliver an interconnected range of talent, business intelligence and advisory services from our strategically placed global offices.

From finding your future leaders and sourcing executive talent to equipping you with boardroom insights that give you an edge, we are committed to helping you create meaningful change. This is underpinned by our culture of distinctiveness, humility and collaboration; local experts with a global outlook to support your long-term growth.

Delivering industry leading levels of customer service to clients and candidates

To continuously improve the way we work, we always ask for feedback from everyone we engage with, represent and advise.

Each client is called in person, by our Managing Partner Andrew Wallace, 40 days into an assignment to gain live feedback on how well we are meeting the expectations of the client. This touchpoint is a crucial part of our quality process to ensure we are meeting the needs of the client.

Furthermore, we then contact every candidate who have been interviewed by our clients to understand how we, the opportunity we put them forward for, and the process they experienced with our client, met their expectations.

The feedback we receive is continuously assessed and we are proud to share our latest Net Promoter Scores below.

+60 Client score
Clients contacted in person, 40 days into a live search, by Leathwaite’s Managing Partner, to assess the service and advice they are receiving from Leathwaite.

+70 Candidate score
Every candidate presented for interview through to placement is asked to rate their interactions with Leathwaite.

How are Net Promoter Scores calculated?

A Net Promoter Score is calculated on a scale of 0 to 10 in answer to one question: How likely are you to recommend our people, products and services? NPS ranges between −100 (all respondents are “detractors”) and +100 (all respondents are “promoters”).

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Our Offices

T: +44 207 151 5151

Equitable House,
47 King William Street,
London,
EC4R 9AF