As the world’s leading executive search firm for corporate functions, we deliver an interconnected range of talent, business intelligence and advisory services from our strategically placed global offices.
From finding your future leaders and sourcing executive talent to equipping you with boardroom insights that give you an edge, we are committed to helping you create meaningful change. This is underpinned by our culture of distinctiveness, humility and collaboration; local experts with a global outlook to support your long-term growth.
Our 8 core principles
Delivering industry leading levels of customer service to clients and candidates
To continuously improve the way we work, we always ask for feedback from everyone we engage with, represent and advise.
Each client is called in person, by our Managing Partner Andrew Wallace, 40 days into an assignment to gain live feedback on how well we are meeting the expectations of the client. This touchpoint is a crucial part of our quality process to ensure we are meeting the needs of the client.
Furthermore, we then contact every candidate who have been interviewed by our clients to understand how we, the opportunity we put them forward for, and the process they experienced with our client, met their expectations.
The feedback we receive is continuously assessed and we are proud to share our latest Net Promoter Scores below.
How are Net Promoter Scores calculated?
A Net Promoter Score is calculated on a scale of 0 to 10 in answer to one question: How likely are you to recommend our people, products and services? NPS ranges between −100 (all respondents are “detractors”) and +100 (all respondents are “promoters”).
Ready to find your exceptional leaders?
47 King William Street,
11 Duddell Street,
HK Agency Licence Number 63011