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Key themes and trends:

  • Over-arching global equity market performance in Q1 2016 and the impact on global financial services stock prices has heightened cost-constraints and the need to achieve “more with less”, for both HR functions themselves and their internal client groups
  • As such, headcount compression continues, with an ongoing focus on increasing the scope of HR operations and gaining economies of scale via cross-infrastructure operational activities
  • Despite this, ‎there remains investment in HR, with a focus on transformation across the market. This includes core HR technology decisions on platforms such as WorkDay and SuccessFactors, employee value proposition (EVP) branding-related spend to capture millennial talent and experimental spend on emerging technology such as wearables, in the reward space
  • The role of the HR COO is evolving. Given the focus on cost management, efficiency and systems, the responsibilities of “COO” are sometimes being split into the operations/transformation piece and the “chief of staff” elements of the role. The former tends to be managed by a seasoned HR leader and the latter managed by an ascending professional with a focus on strategy
  • From a hiring perspective, there is still activity at the global business partner level, whilst reward and compensation design remain key focuses for many organisations, particularly within the exec reward space. Equally, non-HR profiles moving into HR leadership roles remains an industry-wide trend
  • Employee relations is also an increasing focus, with some debate as to the correct positioning of the function. Some organisations have taken the view that it is a natural complement to Performance & Reward (which co-exist in a large number of cases) and the associated cultural inputs/outputs, whilst others deem it necessary to remain a stand-alone function so long as the focus on legacy case management continues

Key moves:

Global Banking Groups

  • Pamela Walkden is appointed as Global Head of HR at Standard Chartered, having previously acted as Group Treasurer and Chief Risk Officer for the firm. P K Medappa leaves the firm after 25 years.
  • Caroline Abbassy moves internally to be the Global Head of Talent Acquisition at Standard Chartered, following the departure of Simon Valentine to Uber. Abbassy was previously the head of HR for MENAP and UAE.
  • Donna Burns joins UBS as the Global Head of HR for wealth management, based in Zürich. She was previously the Global Head of HR for commercial banking at RBS, encompassing Coutts among other businesses.
  • Carolanne Minashi joins UBS as the Global Head of Diversity. She was previously EMEA Head of Diversity, Employee Relations and Employee Engagement at Citi.
  • John Robarts joins UBS as the Global Head of HR for Fixed Income, Rates, Credit and Global Research. He leaves Credit Suisse where he was the EMEA Head of HR.
  • Tom Reed joins UBS as the Head of Reward Wealth Management Americas and Americas Region. He leaves AIG where he was the Compensation Head of Global Commercial, Americas Distribution, UGC, Global Finance and AIG Investments.
  • Jim Richardson is appointed as the Director of Learning, Talent and Resourcing at Santander UK Corporate & Commercial. He was previously the Global Head of Recruitment at RBS.
  • Teresa Hamilton moves internally at Deutsche Bank to be the Global Head of ER. She was previously the Head of HR for Global Risk.
  • Noel Hadden becomes the Co-Head of Reward and Performance, alongside Stuart Peel at Deutsche Bank. Hadden was previously the Head of HR for EMEA, a role in which he is succeeded by Rachel Blanshard.
  • Keri Matthews gains a promotion internally at Deutsche Bank. She becomes the Global Head of Diversity and Inclusion, having previously been the Deputy Global Head of Diversity. Her predecessor, Guelabatin Sun, moves away from D&I into Client Operations.
  • Jane Mustoe becomes the Head of HR Transformations and Functions Technology Transformation at Barclays. This follows an internal move from her previous role in the investment bank’s Chief Control Office.
  • Stephen Whitehead becomes the HR COO, Group HR Chief of Staff and Accountable Executive for the HR structural reform programme at Barclays. He was previously the Group HR Chief of Staff.
  • Mark Burton leaves Barclays, where he was the Global Head of Leadership, Learning and Talent. He joins Ethos Partnership, the management consultancy, as a Partner.
  • Rob Basso becomes the Global Head of Talent Acquisition & Development at Credit Suisse, following William Wolf’s move to Santander.
  • Lars van den Bosch joins Credit Suisse as the Global Head of HR for International Wealth Management. He was previously Head of HR for Business Partners at Julius Baer.
  • Omar Iqbal leaves Goldman Sachs where he was the Head of EMEA HR Business Partners, Reward and Continental Europe. He joins Winton Capital Management as the Global Head of Human Capital.
  • Anilu Vazquez-Ubarri is promoted internally at Goldman Sachs. She becomes the Chief Diversity Officer and Global Head of Talent Development, having co-lead talent development previously.
  • Andrew Fox moves internally at HSBC. He becomes the Group Head of Learning and Talent Development.
  • Joe McCaughey joins HSBC as Organisational Design and Transformation Implementation Lead. He leaves London Stock Exchange Group where he was Divisional Head of HR and Organisational Change.
  • Birgit Neu joins HSBC as Global Head of Diversity and Inclusion. She was previously a managing director at neuchange, the London-based consultancy.
  • James Boxall moves internally at HSBC. He becomes the Head of Executive Compensation, having previously been the EMEA Head of Performance and Reward.
  • Amit Patel becomes Global Head of Operations for Talent Acquisition at HSBC. He was previously the bank’s Head of Recruitment Operations across Europe.
  • Mabel Rius becomes the Global Head of Talent Acquisition for HSBC. She was previously Head of Human Resources for Latin America.
  • Mike Buchenberger returns to New York as Global Head of HR for Technology, Operations and Corporate Administration for Morgan Stanley. Catherine Loui, Head of HR Products and Claire Storey, Head of Talent Management, are appointed Co-Heads of Asia HR.
  • Bryan Thomas joins Investec as the Global Head of Reward. He was previously the Head of Reward and HR Operations at Close Brothers.
  • Stig Christensen joins Saxo Bank as the CHRO. He was previously Managing Director at Russell Reynolds Associates.

Buy Side

  • Diane Morris joins Ares Asset Management as the HR Director for Europe. She leaves Millennium Capital Partners where she held a similar role.
  • Martin Firstbrook moves internally at M&G Investments. He becomes HR Director for Investment Talent, Strategic Resourcing and Diversity & Inclusion.
  • Shea Taylor joins Madison Realty Capital as Director of Human Resources. She leaves SL Green Realty Corp. where she led the human resources and administration functions.
  • Anne-Sylvie Catherin joins ECB European Capital as the Director General of Human Resources. She leaves CERN where she was the Head of HR.

Insurance

  • Lisa Skeels and Richard Cross become leads for the HR function for Chubb in Europe. Lisa has responsibility for ER, resourcing, learning and development, talent management and management information. Richard has responsibility for leading all people integration activities across the region, as well as the European compensation and benefits function. Both Skeels and Cross move internally.
  • Jonathan Briggs joins Aviva to be the Group Head of Talent Acquisition. He moves from Thomson Reuters where he was responsible for talent acquisition for the global intellectual property and science businesses.
  • Dan Whitehead joins XL Catlin as the Global Head of Talent Acquisition. He was previously the EMEA Head of Talent Acquisition at BlackRock.
  • Pia Irene Andreasen joins PFA Pension as the HR Director. She was previously the Global Head of People and Culture at Danske Bank.
  • Laura Rock joins Zurich Insurance Company as the Group Head of HR Transformation. She was previously the Head of HR at Farmers Insurance Group of Companies.
  • Shruti Patel joins QBE North America to be the CHRO. She was previously a Strategic HR Business Partner for Global Casualty, Distribution and Risk Solutions groups at AIG.
  • Kate Banks joins DAS UK Group as the Group Director of HR and Legal Services. She leaves Brightside Group where she was the Group HR Director.
  • Suzie Noble joins Brightside Group as the Chief People Officer. She leaves Zurich Insurance Company where she was an HR Operations Manager.
  • James Hartley becomes the EMEA Head of HR at Swiss Re. He was previously the Group HR Director at Minova Insurance.

Corporate and Professional Services

  • Sarah Mears joins MasterCard as a SVP of HR for Global Processing. She was previously an HR Director at Barclaycard.
  • Kevin Hogarth joins Norton Rose Fulbright as Director of People and Culture. He leaves Freshfields Bruckhaus Deringer where he was previously Global Human Resources Director.
  • Verity Dickinson joins Capgemini as the HR Director for the UK consulting division. This follows six years at Nomura where she held a number of HR roles.
  • Simon Heaton joins Stout Risius Ross as Chief Talent Offer. He was previously Head of Global Talent Acquisition at Barclays.
  • Anna Sharkey gains an internal promotion and becomes the CHRO at S&P Global Market Intelligence.
  • Stephanie Lundquist becomes the CHRO of Target. This follows an internal promotion.
  • Brian “Skip” Schipper leaves Twitter where he was the CHRO. He leaves the organisation to focus on private consulting work.
  • Teri McClure moves to exclusively run the human resources function at UPS as the CHRO. She was previously the Chief Legal Officer and SVP of HR.
  • Stephanie Angelini joins AOL to be the VP of Human Resources for Content and Consumer Brands. She leaves TIAA-CREF where she was a senior HR business partner for Enterprise Risk.
  • Matthew Jagoda joins Shutterstock to be the Chief People Officer. He leaves Gerson Lehrman Group where he was Head of HR, and before that was at Morgan Stanley.
  • Richard Evans joins McDonald’s as Head of Talent, Education and Diversity. He leaves Apple where he was the HR lead for mergers and acquisition.
  • Peter Padua joins Verifone as the EMEA Head of Resourcing and Talent. He leaves Lloyds Banking Group where he was the executive talent lead.
  • Lorraine Little joins Facebook as an EMEA university recruiting manager. She leaves HSBC where she was the Head of Graduate Recruitment and Development.
  • Ray Wynter joins Facebook as an Investigator. He leaves JPMorgan where he was APAC Head of Employee Relations.
  • Jimi Economou joins Amazon as a senior HR manager. He leaves JPMorgan where he was previously a senior HR business partner.
  • Andrew McEachern joins Christie’s as the Global Head of Human Resources. He leaves Norton Rose Fulbright where he was the Global Director of People and Development.
  • Michael Sherman founds his own company – Graduate to Employment – after leaving Bank of America. He was previously the Global Head of Talent Acquisition for 10 years.
  • Karen Kirchner joins Eastman as the Global Head of Talent Acquisition. She leaves Bank of America after 13 years.
  • Greg Patel joins Estée Lauder as the Director of Talent Acquisition for Asia Pacific. He was previously the Global Recruitment Operations Strategy Lead at JPMorgan and an independent consultant.
  • Dearne Price joins IRESS as the Head of HR for Asia Pacific. She leaves Brightstar Corp. where she was the Regional HR Director for APAC.
  • Greg Marsh leaves Square where he was the Director of Talent. He joins Rich Talent Group, the executive search firm, as a Client Lead in Executive Recruiting.
  • Andrew Summers joins MSCI as the Head of Talent Acquisition. He leaves SoftwareONE where he was the Global Head of Recruitment.
  • Anne Bodnar becomes the Head of HR at Willis Towers Watson. She was previously the Chief Administrative Officer at Towers Watson before the merger.
  • Susan Smith is appointed as the HR director for Corporate Risk and Broking at Willis Towers Watson. She was previously an HR Director for the global business at Willis.
  • Adrian Fahy becomes the HR Director for Investment, Risk and Reinsurance at Willis Towers Watson. He was previously the HR director for Willis Capital, Wholesale and Reinsurance.
  • Ann Arbon becomes the HR Director for International at Willis Towers Watson. She was previously the Talent Management and OD Director for International at Willis.
  • Kristy Banas is promoted, becoming the HR Director for Operations and Technology at Willis Towers Watson. She was previously the HR Director for Corporate Functions at Willis.